The Joint Commission and Kaiser Permanente urge patients to take an active role in preventing health care errors by becoming involved and informed participants in the delivery of your care.

• Speak up if you have questions. If you don’t understand, ask again.

• Pay attention to the care you are receiving. Always make sure you are getting the right treatments and medicines. Don’t assume anything.

• Educate yourself so you fully understand your diagnosis and treatment.

• Ask a trusted family member or friend to be your advocate.

• Know the medicines you take and why you take them. Medication errors are among the most common health care mistake.

• Use an accredited health care facility, like Kaiser Permanente, which has completed a rigorous survey to ensure safety and quality.

• Participate in all decisions about your treatment plan. You are the center of the health care tea